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Revenue and reputational risk: The cost of payment outages 

By Martin Bradbury, Regional VP, UK&I, at Dynatrace.   The ongoing wave of outages impacting UK household retailers and banks is a stark reminder that payment outages are not rare occurrences....

Invest in understanding – people first, then process then technology

David Tyler, Founder and CEO of Outlier Technology How many different systems are in place within a single business...

From aid to trade: Turning China’s investment into export power

China’s long-term investment strategy is redrawing Africa’s economic map – from infrastructure and manufacturing to digital networks and...

Automating expense and AP in SMBs: 5 considerations for small IT teams

Adam Bazeley, EMEA Head of Client Development, SAP Concur Small and medium-sized businesses spend considerable time managing their manual...

AI exposes a core weakness in finance integration

Spokesperson: Tom Fairbairn, Distinguished Engineer, Solace The tech capabilities of financial enterprises are evolving rapidly. From real-time payments to...
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THE ROLE OF FS IN A WORLD WHERE DATA PRIVACY IS KEY

By Ashley Bill, Lead Solution Consultant, Micro Focus   In many ways, financial services has been a data-led industry since long before anybody would have considered...

KOREA’S KB BANK USES TRUSTONIC IN-APP PROTECTION TO ENHANCE MOBILE BANKING EXPERIENCE

Using Trustonic Application Protection enables KB Bank to dramatically improve the authentication experience for users of its mobile banking app and allow secure high...

HOW CAN FINANCIAL FIRMS GROW A BETTER RELATIONSHIP WITH REGULATORS?

By Anna Mazzone, managing director and general manager of UK and Ireland at MetricStream   For years, banks and financial institutions have been subject to stringent...

HOW TO MANAGE YOUR CASH FLOW IN UNCERTAIN TIMES

While the world is constantly changing, probably at a faster pace now than ever before, businesses need to manage cash flow and costs to...

CUSTOMER CARE TODAY WILL BUILD RESILIENCE FOR FUTURE CRISES

Cathal McGloin, CEO of ServisBOT writes, “The COVID-19 pandemic has created major spikes in calls to financial sector helplines dealing with customers who are concerned about...

HOW FINANCE AS A SERVICE IS SHAPING THE FUTURE OF FINANCIAL SERVICES

Ivo Gueorguiev, Co-Founder and Executive Chairman, Paynetics   Finance as a Service (FaaS) is revolutionising the financial industry as we know it. As a dynamic delivery...

WHICH COUNTRIES HAVE THE HIGHEST PERCENTAGE OF THEIR POPULATION CONSUMING NEWS ONLINE?

Long gone are the days when it was only possible to find out about current affairs and the day’s latest headlines on the TV...

THREE QUESTIONS FINANCE LEADERS SHOULD BE ASKING THEMSELVES DURING THE PANDEMIC

Chris Pope, Global VP of Innovation at ServiceNow   We’re living through unprecedented times, dealing with a situation completely out of our control. But while finance...

THE FINANCIAL IMPLICATIONS OF CYBER CRIME

Barry O’Connell, General Manager EMEA at Trustwave The modern-day robbery is no longer about criminals storming a bank wearing ski masks, brandishing firearms and filling bags with...

THE PAYMENT TRENDS SHAPING 2021

Myles Dawson, UK Managing Director, Adyen   2020 has been a lesson for us all in the importance of agility, creativity, and sheer teeth-gritting determination. Much...

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