Technology

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age 

By Jon Burghart, Chief Revenue Officer at AnywhereNow  In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the appetite...

Identity Fraud and the UK Digital ID: A Cure or a Curse?

The Government's proposed national Digital ID scheme promises greater efficiency, a reduction in fraud and greater privacy. However,...

Stay Online, Stay Compliant: Why Cyber Resilience Is the New Currency in Financial Services 

By Sean Tilley, Senior Director Sales EMEA, 11:11 Systems  The UK financial sector is undergoing a period of accelerated transformation and...

The financial sector’s silent storm of cyber intrusion

By Evelyn Karathanasopoulou, Threat Intelligence Analyst, Obrela The global financial services industry is facing a new breed of cyber...

Stop Chasing AI Hype and Start Building Strategy

By Jon Burghart, CRO, AnywhereNow AI is often marketed as a transformative solution for customer service, just switch it on,...
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NAVIGATING THE OPEN BANKING REVOLUTION: FIVE KEY CONSIDERATIONS FOR FINTECHS

By Dave Carr, transformation director at Access PaySuite, part of the Access Group. The financial services landscape is undergoing a significant transformation, with Open Banking...

Flexible Finance Is Reshaping Digital Payments – And Expanding Access to Credit

By Andy Smith, CEO at Snap Finance UK As e-commerce continues to transform the retail sector, digital payments are evolving just as rapidly. One...

Navigating the Cloud-Native Revolution in Enterprise Data Management

Author: Neil Sandle, Director of Product Management, GreshamThe world of enterprise data is changing. As data workflows grow more complex, traditional monolithic enterprise data...

Complying with DORA — the Role of Continuous Data Protection

By Chris Rogers, Senior Technology Evangelist at Zerto, a Hewlett Packard Enterprise Company The EU’s Digital Operational Resilience Act (DORA) is making waves across the...

Seconds Matter: Disrupting the Status Quo of Money

'Tom Fairbairn, Distinguished Engineer at Solace' The financial landscape is undergoing a significant transformation, driven by the rapid adoption of digital technologies and the growing...

How AI is shaping the new frontier in the fintech realm

Chirag Shah, founder and CEO of Nucleus Commercial Finance and Pulse.io   Just imagine this: a workspace environment where intelligent machines help human workers with their...

SoftPoS: Leading businesses through the next payment evolution

By: Brad Hyett, CEO of phos Between 2020 and 2025, cashless payments are set to grow by over 80%. At the same time, the battle...

Cloud computing – The first step to an effective data modernisation strategy

By Alasdair Anderson, VP at Protegrity Many organisations realise the benefits that lie within the data they collect daily. This modern approach to data empowers...

As AI fuels fraud attempts, businesses must be equipped with the right tools

Ahmed Fessi, Chief Transformation & Information Officer at Medius Despite the undeniable benefits businesses can reap from investing in and leveraging innovative artificial intelligence tools...

How DORA will redefine cybersecurity resilience in 2025 and beyond

Giles Inkson, Director of Services, EMEA at NetSPI The clock is ticking for financial institutions to strengthen their cyber defences with DORA (Digital Operational Resilience...

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