By Jon Burghart, Chief Revenue Officer at AnywhereNow
In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the appetite...
Written by Paul Ellis at Medius
As online fraud doubled in 2023 it continues to pose a significant threat in an already challenging business environment....
Spokesperson: John Harris, Senior Vice President, Travel & eCommerce, emerchantpay
Today’s consumers have higher expectations from brands than ever before. In fact, more than half...
By Sean Tilley, Senior Director of Sales EMEA at 11:11 Systems
The rate of adoption for cloud computing has grown steadily across many industries, driven by...
Author: Korbinian Krainau, Associate Managing Director, Financial Services
Imagine traditional banks as sturdy old ships, built to weather any storm. They come with history, reputation...
Jochem van der Veer, CEO of TheyDo
Data underpins practically every industry, but few industries are as data-driven as financial services. Advancements in data processing...
Ransomware has become a significant risk factor for organisations worldwide. Allan Liska, threat intelligence analyst at Recorded Future, examines emerging ransomware trends, highlighting how...
Piers Williams, Global Insurance Lead at AutoRek
In today’s rapidly evolving insurance industry, integrating cutting-edge technologies such as artificial intelligence (AI), machine learning (ML), and...
By Nils Krumrey, Cybersecurity Expert, Logpoint
The financial sector has led the way in digital transformation in its bid to deliver agile cloud-native customer-centric services. But...
By Barley Laing, the UK Managing Director at Melissa
AI-driven technologies, such as deepfake software, automated phishing systems, chatbots, and advanced data analytics are enabling...
