Finance

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

2025 Predictions for the Finance Industry

It doesn’t seem that long ago that we celebrated the start of 2024, yet here we are in December, saying goodbye and ushering in...

Navigating the Surge in Sanctions: A New Path for Financial Institutions

by Tom Scampion, Co-Founder and CEO of Global Screening Services (GSS) 2022 was the year that sanctions compliance became front page news as the international...

How to Give Your Staff a Tax-Free Christmas Bonus

By Andrew McGain, Director, Sherlock & Co. Chartered Accountants   December is often a time when businesses look to give back to their employees and celebrate the...

Errors in arrears: automating the future of finance

Zahi Yaari, VP of EMEA at SnapLogic   In times of economic uncertainty, businesses simply can’t afford to be unproductive. With the harsh prospect of a...

AI, Cloud, and Data Governance: Financial Industry’s Roadmap for 2024

by Mark Hermeling, CTO, Alveo   Heading into 2024, the financial services industry is at the threshold of a transformation driven by technological advancements, especially in...

The relationship between fintechs and banks must evolve further to drive innovation

Dave Scola, U.S. CEO, Form3 The financial services industry is one that has been deeply impacted by digital disruption. With innovative products and agile business...

The Benefits of Generative AI for Tax Compliance

Eric Lefebvre, Chief Technology Officer at Sovos For organisations trying to manage the frenetic pace of a rapidly evolving regulatory landscape, AI holds the promise of...

2024: The Year of Embedded Finance

By Eduardo Martinez Garcia, CEO and Co-Founder, Toqio   In the ever-changing world of financial services, corporate embedded finance is due to take centre stage in...

HOW TO TELL IF YOU’RE OVERPAYING TAXES

Paying taxes is a necessary act in our world, and with good reason. Our governments use taxes to build the infrastructure we use, improve...

Will AI lead to the promised land of resilient modernisation in financial services?

Author: Richard Harmon, vice president and global head of financial services at Red Hat The financial services industry has been an extensive consumer of advanced...

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