Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The future of work and how to future-proof your team with training

Huthwaite International’s CEO, Tony Hughes, examines the changing corporate landscape and how training partners can stay relevant to the new mindset. Three factors are transforming how we do...

FINTECH TRENDS TO LOOK OUT FOR IN 2022 WHICH WILL CHANGE THE WAY WE DEAL WITH FINANCE!

Embedded Finance is estimated to be a $3.6 trillion market opportunity (Matt Harris, Bain Capital Ventures) Embedded Finance means it’s embedded in an existing...

Top 5 reasons your business needs an apprentice

By Emma Lewis, Tax Cloud   Between Monday 7th and Friday 11th February 2022, the UK celebrates National Apprenticeship Week. The theme this year is “build...

Remote Working Redefines Digital Insurance

As the trend towards permanent remote working opens the door to a new wave of ‘digital nomads’, Franz-Xaver Burner, Chief Growth Officer & Co-Founder...

May the best bank win: How to deliver seamless digital experiences to drive a competitive edge

By Jerome Bugnet, Director, Solution Engineering, MuleSoft   The battle to capture customer hearts and minds is never-ending within the financial services industry, as banks constantly...

The trends to expect in the future of work in 2023 through the lens of a CFO

By Eliran Glazer, CFO at monday.com   Not a week goes by without significant evolution in the world of work. The landscape is continuously evolving and...

Putting cardholders in control with digital banking services

Jeff Parker, SVP and Managing Director, International at Marqeta   User interface (UI) has come a long way in the fintech space and an increasingly tech-savvy customer base...

Russia sees tax revenue potential from embracing crypto

Bitcoin is hesitating around $44,000, whilst fundamentals in the crypto industry grow stronger. Russia’s government as well as the country’s central bank have reached...

Investors who care: How private investment in temporary and emergency housing boosts social impact and economic returns

Kathryn Giblin, Chief Strategy Officer at specialist accommodation services provider Stef & Philips, explains that private investment in temporary and emergency accommodation isn’t just...

AI – THE HIDDEN WEAPON IN THE BATTLE AGAINST FINANCIAL CRIME

By Neil Murphy, Global Channels Chief, ABBYY   Fraud is a million-pound problem with one in fifteen people falling victim every year, making it one of the most...

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