Business

The authentication accessibility problem financial institutions can’t ignore

Corbb O’Connor, Director of Accessibility Advocacy, Level Access Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...

The identity imperative for sovereign payments

Gonzalo Alonso, CEO, Ditto Sovereign payments infrastructure is no longer a fringe idea. Across the UK and Europe, policymakers...

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For decades, we’ve seen banks manage risk and treasury functions...

The architecture autonomous commerce forgot

Donald Kossmann – Chief Technology Officer, Chargebacks911 There is a version of the agentic commerce conversation that goes like...

Buying volume or buying scope? The M&A dilemma reshaping merchant acquiring

By Chris Jones, Managing Directorat PSE Consulting The first six months of 2026 have highlighted two very different approaches...

Will generative AI build or break customer service for banks?

Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...

Cutting through the red tape – How to tackle inefficient financial processes and drive dynamic business growth

by Tim Rowe, Microsoft Practice Lead at  Delaware UK   Complex and unwieldy finance and taxation processes are common sources of frustration for many organisations, especially...

How Banking-as-a-Service is Lowering Barriers for Innovative Fintech Startups

Author: James Simcox, Chief Product Officer and Managing Director International at Equals Money In the fast-moving world of Fintech, innovation is accelerating at an unprecedented...

Why Zero Trust is becoming a differentiating factor for financial organisations

By Patrick Sullivan, CTO, Security Strategy at Akamai Ransomware is the most common type of cyberattack used to leak financial data, according to a recent...

Adapting to PSD2: A long road to optimization  

Roman Korobkov, PSD2 Domain Expert at Riskified   Despite significant efforts to maintain and safeguard Europe's payment infrastructure, online retailers continue to battle with implementing the Second...

The big cash squeeze: will fortune favour the bold?

With a new political landscape, rising inflation, a cost-of-living crisis and increasing pressure from HMRC for payments, many businesses are preparing for a big...

BEING HELD HOSTAGE: THE DETRIMENTAL IMPACT OF SLOW REFUNDS ON CONSUMERS

By William McMullan, Director of eCommerce at Trustly   Refunds are becoming a bigger problem for both brands and their consumers. Because of the pandemic and lockdowns...

AI helps hotels beat OTAs at own game

Mike Webster is CEO and founder of Arvoia Predictive AI is now affordable, for the hospitality industry it will help them win back direct bookings...

2025: The year of financial transformation

By Adam Zoucha Accountants have an important and potentially transformative year ahead. Life is undoubtedly getting more complex for CFOs, with challenges around data quality...

The path to success in payments modernization

John Barber, VP & Head of Europe, Finacle.   Change is on the horizon in the banking industry, especially in payments. Multiple forces are behind the...

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