Corbb O’Connor, Director of Accessibility Advocacy, Level Access
Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...
Richard K. LaTulip, Field Chief Information Security Officer at Recorded Future
As the financial sector prepares for 2026, one theme rises above all others: resilience....
By Jeanette Wheeler, HR Director, MHR International
Historically, if an employee was asked about the most common benefits packages that they’ve encountered in the world...
Sune Engsig, VP Product at Leapwork
IT failures have plagued the banking industry for several years. From the TSB computer systems meltdown in 2018 costing the...
Embedded Finance is estimated to be a $3.6 trillion market opportunity (Matt Harris, Bain Capital Ventures)
Embedded Finance means it’s embedded in an existing...
Carolyn Corda, CMO at ADARA
Personalisation is critical for financial brands, both in acquiring new customers and driving further value from existing ones. As the...
Taoufik Sakhi, Smart Mobility Technical Advisory Director at Fime
Today, contactless cards provide a fast and frictionless payment experience, where up to a certain value,...
By Jerome Bugnet, Director, Solution Engineering, MuleSoft
The battle to capture customer hearts and minds is never-ending within the financial services industry, as banks constantly...
Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...