Business

The authentication accessibility problem financial institutions can’t ignore

Corbb O’Connor, Director of Accessibility Advocacy, Level Access Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...

The identity imperative for sovereign payments

Gonzalo Alonso, CEO, Ditto Sovereign payments infrastructure is no longer a fringe idea. Across the UK and Europe, policymakers...

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For decades, we’ve seen banks manage risk and treasury functions...

The architecture autonomous commerce forgot

Donald Kossmann – Chief Technology Officer, Chargebacks911 There is a version of the agentic commerce conversation that goes like...

Buying volume or buying scope? The M&A dilemma reshaping merchant acquiring

By Chris Jones, Managing Directorat PSE Consulting The first six months of 2026 have highlighted two very different approaches...

2026 cyber risk outlook: why resilience will be the financial sector’s defining advantage

Richard K. LaTulip, Field Chief Information Security Officer at Recorded Future As the financial sector prepares for 2026, one theme rises above all others: resilience....

TAKING A FRESH LOOK AT EMPLOYEE BENEFITS IN THE MODERN WORKPLACE

By Jeanette Wheeler, HR Director, MHR International   Historically, if an employee was asked about the most common benefits packages that they’ve encountered in the world...

Poor software testing puts banks at high risk of IT failures

 Sune Engsig, VP Product at Leapwork   IT failures have plagued the banking industry for several years. From the TSB computer systems meltdown in 2018 costing the...

Are we there yet? The journey of consumer spending habits is not over

Dr. Alexandra Dobra-Kiel, Head of Behavioural Research and Insight, Behave   One of the upheavals in our lives over the past two years has been the...

FINTECH TRENDS TO LOOK OUT FOR IN 2022 WHICH WILL CHANGE THE WAY WE DEAL WITH FINANCE!

Embedded Finance is estimated to be a $3.6 trillion market opportunity (Matt Harris, Bain Capital Ventures) Embedded Finance means it’s embedded in an existing...

PERSONALISATION AND THE IMPORTANCE OF PRIVACY IN THE POST-COOKIE LANDSCAPE

Carolyn Corda, CMO at ADARA   Personalisation is critical for financial brands, both in acquiring new customers and driving further value from existing ones. As the...

EMV® IN TRANSIT: WHY AND HOW?

Taoufik Sakhi, Smart Mobility Technical Advisory Director at Fime   Today, contactless cards provide a fast and frictionless payment experience, where up to a certain value,...

May the best bank win: How to deliver seamless digital experiences to drive a competitive edge

By Jerome Bugnet, Director, Solution Engineering, MuleSoft   The battle to capture customer hearts and minds is never-ending within the financial services industry, as banks constantly...

Why using Rules-Based technology should not be dismissed

Dr. Ben Larwood, Chief Architect at Facctum   Over recent years AI has grown hugely in popularity and is seen as the go-to answer for almost...

Will generative AI build or break customer service for banks?

Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...

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