Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

ARE COMPANIES STIFLING THEIR GROWTH POTENTIAL BY SIDE-LINING WOMEN?

Zwile Nkosi, Marketing Leader – Africa, Mercer   Kamala Harris.  Ngozi Okonjo-Iweala. These are some of the well-known names of women who have become beacons of...

FINTECH SOLUTIONS FOR ECONOMIC RECOVERY IN THE NATION OF SHOPKEEPERS

Opinion by Gabriele Sabato, Co-founder & CEO of Wiserfunding   As  a “nation of shopkeepers,” the United Kingdom is an ideal case study for examples...

Poor software testing puts banks at high risk of IT failures

 Sune Engsig, VP Product at Leapwork   IT failures have plagued the banking industry for several years. From the TSB computer systems meltdown in 2018 costing the...

Cryptocurrencies and Web 3.0 – the democratising synergy that will disrupt finance

Katharine Wooller, Managing Director, Dacxi   Technology is the servant of disruption, and each evolution and iteration of technology disrupts more things more quickly. Mostly today...

Why Procurement is key in delivering your ESG strategy

By Edward Cox, Principal at Efficio Consulting   Environmental, social, and governance (ESG) has shifted from a niche to a mainstream topic across the board-level and...

Eight essential steps to mitigate climate risk in your business

by Fathia Murphy, ESG Product Specialist at NAVEX   Last month, on the 4th of April 2022, the IPCC published the Six Assessment report, highlighting where the world currently...

Navigating the ESG landscape: 5 best practices for financial institutions

Maria Patschke, CEO of SAP Fioneer ESG Solutions The financial services sector leads global efforts to combat climate change and create sustainable development by providing...

PUTTING BNPL IN CONTEXT, AND LESSONS FOR B2B

Paul Christensen, CEO at Previse   The recent global boom in buy now, pay later (BNPL) offerings begs the question as to why that’s suddenly happened. What...

CULTURE CLASH – IS A DIFFERENCE IN MENTALITY HOLDING EUROPE BACK IN THE WORLD OF BUSINESS?

By Rami Cassis, Founder and CEO of Parabellum Investments   The US and Chinese tech giants dominate when it comes to the world’s biggest companies – not...

How to Create a Sustainable Small Business in 2023

By Damian Hanson, Co-Founder & Director of CircleLoop   SMEs are a vital and significant part of the economy. In fact, SMEs represent 99% of all...

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