Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

IFRS 16: CFOs can see quick gains with Connected Planning technology

Nick Turner, Country Manager UK & Ireland, Anaplan There’s nothing quite like ringing in the new year. Along with the promises of fresh starts and...

For boardrooms the future is bright, the future is data

By Paul Stark, General Manager of OnBoard   It may come as a surprise, but boardrooms and board members can be the most hesitant when it...

Controlling the controllables.

Simon Tombs is Managing Partner of Monahans,   Wouldn’t it be great to have crystal ball? Although even with one we’d have been hard pressed to...

How to create a brand legacy as an eCommerce startup

By Ayo Disu, Co-founder of Octillion   Why is Legacy important? Doing great work is more than just for today, it is for posterity and the planet....

System Integration is key to successful mergers and acquisitions

Nathan Shinn, Founder and CSO, BillingPlatform   Since 2010, over 500,000 mergers and acquisitions (M&A) have been completed globally – and that number keeps growing. According...

WHY ARE MEDIUM-SIZED ORGANISATIONS STILL LACKING CHOICE WITH CLOUD NATIVE ACCOUNTING SOFTWARE?

By Paul Sparkes, commercial director for iplicit   Wind the clock back 20 years and there would be tens of pre-cloud solutions available from a multitude of...

GROWING YOUR BUSINESS? HERE’S THE 4 ESSENTIAL FACTORS YOU NEED TO CONSIDER

By Phillip McGlade, CEO, Thérapie Clinic   The aesthetic market has never been as competitive in the UK; in fact, by the end of 2021, it’s believed that almost...

WHAT FIREFIGHTERS CAN TEACH FINANCIAL INSTITUTIONS ABOUT DATA COLLABORATION

Gabriele Albarosa, CEO, LiveDataset   Digital transformation can be difficult for any business, but in the financial services industry it can prove especially tricky. Replacing manual...

From Dwell to Destruction: the evolution of cyber attacks in the financial services sector

By Tom Kellermann, Head of Cybersecurity Strategy at VMware   The last couple of years has not only seen an increase in the number of cyber-crime...

The Impact of MFA on Customer Experience

Written by Maddie Vagadori, Solutions Consultant, Forter and Alyssa Huitema, Solutions Consultant, Forter With constant news of data breaches exposing user credentials, traditional username and...

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