Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Are we about to see a global fintech epidemic? KOSEC CEO reveals all

Banking March 16, 2022

Michael Kodari, CEO of KOSEC – Kodari Securities Fintech fraud is growing rapidly. As society becomes increasingly reliant on technology, the unfortunate truth of the...

Defining Fraud in 2023

Business January 24, 2023

Scott Buchanan, Chief Marketing Officer at Forter Fraudsters are fluid — they constantly experiment with new tactics to find cracks in a merchant’s defenses. In 2023,...

TOP TIPS FOR PUTTING THE CUSTOMER FIRST IN THE ACQUISITION PROCESS

Business August 27, 2021

Francois Oosthuizen, Chief Operations Officer at Ecoserv Group In today's competitive marketplace, successful companies balance prioritising customer ever-changing needs and meeting ambitious business goals. By...

How to embrace data and unlock technology’s true potential

Business March 30, 2022

Jonathan Westley, Chief Data Officer, Experian UK&I “We have entered an exponential age”, as writer and technologist Azeem Azhar said. Ours is the first era...

SMEs are the new stock exchange protagonists

Business May 9, 2022

By Jesús González-Nieto, Head of BME Growth In 2021, global regulated securities markets witnessed a year of strong growth experienced by small and medium companies. Spain...

In an era of uncertainty and growing instability, automating spend management can prepare businesses for the unexpected

Business May 30, 2022

Dynshaw Italia, CFO at Soldo If we’ve learned anything over the past two years, it’s that uncertainty is the new certainty. Running a business is...

THE AUTOMATION OF LENDING AND DEBT MANAGEMENT IN THE UK

Business March 11, 2023

By John Wayman, head of partnership relations at Aryza. The recent launch of ChatGPT placed artificial intelligence (AI) firmly in the spotlight. Almost every industry was left wondering...

Bolstering know your customer processes as regulation tightens

Business August 11, 2022

Nick Payne, banking services, customer advisory, SAS UK & Ireland, discusses how new technologies allow financial services companies to develop rigorous KYC processes without compromising customer...

The Insurance Market in Latin America

Business November 17, 2023

Authored by Javier Alvarez, EMEA Managing Director, RNA Analytics Growth in the Latin American insurance market has been on a steady upwards trajectory, and the...

GENDER EQUALITY IS A BUSINESS IMPERATIVE FOR SUCCESS

Business August 9, 2021

Keletjo Chiloane, senior associate at Mercer There is no doubt that business is increasingly acknowledging that diverse teams bring value to organisations and that companies...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Banks Need to Rethink Resilience for the Speed of an AI Attack

Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

Banks can’t build trustworthy AI on weak compliance data

4 Simple Ways Growing Companies Keep Control of Operating Costs

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