Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The changing face of B2B business practices – why understanding timeless behaviour is more important than ever…

Tony Hughes, CEO of leading sales and negotiation specialists, Huthwaite International, examines how B2B selling is changing, and how we can best prepare our sales...

PAYMENTS DATA TRANSFORMATION: WHAT DOES IT MEAN FOR CORPORATE TREASURERS?

Louise Shorthouse, Senior Payments Consultant, Icon Solutions   Corporate treasurers could be forgiven for feeling like they have been stuck in a financial time warp. Clunky...

Building digital trust with AI is changing the financial game, but we must proceed with caution

Robert Cottrill, technology director at ANS, discusses how the financial services sector can utilise AI to improve operations and maintain a competitive edge. Confidence in...

HOW TO PROTECT AGAINST A WAVE OF COMPANY INSOLVENCIES

Rebecca Cowdy is an Associate specialising in dispute resolution at Forbes Solicitors.   With an end to a ban on winding up petitions fast approaching, dispute resolution...

TALENT’S VITAL ROLE IN BOOSTING BUSINESS PRODUCTIVITY

Arina Popa Product Marketing Manager at ActiveOps talks about how technology is modernising the way organisations work, and the way productivity is measured and managed....

FUNDING R&D IS STILL A PRIORITY FOR COMPANIES DESPITE THE PANDEMIC

By Emma Lewis, Myriad Associates   HMRC regularly releases statistics that look at the numbers of R&D Tax Credit claims in the UK, as well as...

HOW RETURNS ABUSE AFFECTS RETAILERS

By Aaron Begner, EMEA GM at Forter   Accompanying the significant growth in ecommerce over the past 12 months, is the need for retailers to manage the...

Chained to the system – why building another pillar of wealth is key to having the freedom of choice

By Marcus de Maria, Founder of Investment Mastery.   For many of us, our lives are already mapped out from the get-go. Go to school, college,...

Increased payment choice sets 2024 up to be the year of fraud protection

By Karan Johal, Global Head of Sales at Ecommpay   As we near the end of 2023 it’s time once again to reflect on the successes...

HYBRID WORKING IS HERE TO STAY

By Scott Wilson, Senior Director, Sales & Service, eFax   The Covid-19 pandemic has meant that for the last 18 months or so, workers across the...

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