Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

What financial services firms need to know about digital transformation

 By Winnie Palmer, EMEA Head of Marketing, Seismic   The financial services (FS) industry has undergone a tremendous amount of change over the last two decades....

Using OKRs to transform business in a new working environment

Managing the challenges of rapid business growth while also adapting to a hybrid world of working forced by the global pandemic will be among...

Outlooking eCommerce trends with 2022 afoot

Nikhita Hyett, EU MD of BlueSnap   Consumers increasingly want simplicity and convenience in their online shopping experience post pandemic. Businesses understand this, as they have...

SHINING A LIGHT ON DARK DATA

By James Adie, Vice President of EMEA at Ephesoft   How companies can benefit from revealing hidden information  Data is undeniably the key to making good business...

HOW NEW APPROACHES TO USER VERIFICATION CAN HELP BANKS TACKLE THE ISSUE OF FRIENDLY ACCOUNT TAKEOVER

By Richard da Silva, VP EMEA at Revelock   Banks and other financial institutions are battling hard behind the scenes every day to ensure online fraud...

A systematic approach to stock selection finnCap’s Slide Rule

Raymond Greaves, Head of Research at finnCap   As an engineer by background, I love data and using it to model complex systems. I firmly believe this...

Why regulators are taking a more collaborative approach to compliance

Jonathan Dixon, Head of Surveillance, eflow Global If trading firms were asked to list their main priorities when thinking about regulatory compliance, topics such as...

THE BENEFITS OF USING AN INVENTORY MANAGEMENT SYSTEM

If you really want your business to grow, you will have to learn to manage your inventory. In fact, the higher the volume of...

AI-powered technologies transforming customer experience in financial services

Ben Lewis, VP of Growth and Marketing, Infobip “The financial services sector will continue to benefit from the radical transformation, with rapid digital adoption seeing...

What makes a good M&A deal?

By Colin Wheeler, Partner at Ciesco   Choosing to sell your business is no easy decision, and novice sellers will often be riddled with questions when...

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