Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Decisioning platforms can springboard ESG in financial services

Matt Cox, Vice President, FICO looks at how businesses need to back up ESG credentials with flexible systems that enable rapid ingestion of data...

CONSUMERS IN THE COVID ERA CAN LEARN TO EMBRACE STRONG CUSTOMER AUTHENTICATION

By Ed Whitehead, Signifyd managing director, EMEA   The changes that COVID-19 has caused in rapid succession make it hard to slow down and think about...

What’s driving the popularity of crypto derivatives in 2022?

By Kapil Rathi, Chief Executive Officer & Co-Founder of CrossTower   As the cryptocurrency market reached new heights in the past year, digital assets came to represent the...

Automation leaves financial institutions exposed to fraud

 Technological advances mean that financial institutions are automating the handling of documents to remove manual work, improve accuracy and make better decisions. In the...

Need a business broadband package? Here’s what you need to know

Author: Kerry Fawcett, Digital Director at Radius Payment Solutions   Does your business have a broadband supply that is speedy, cost effective, and most importantly, reliable?...

HOW CAN BUSINESSES BREAK INTO MARKETS BEYOND THE EU?

Atul Bhakta, CEO of One World Express   The build-up and aftermath of Brexit impeded the long-term plans of businesses both in the UK, and of...

THE IMPORTANCE OF BRAND LOYALTY IN TODAY’S PAYMENTS LANDSCAPE

Svetlio Todorov, Managing Director, emerchantpay   The payments landscape has evolved fast, in line with changing consumer shopping preferences that have accelerated as a result of...

Eliminating data silos in banking using cloud technology

Waheed Mahmood, Financial Services Lead, Rackspace Technology In today’s banking industry, the ability to access high-quality data in a timely manner has become a key...

SVEA BANK ACQUIRES AREX’S FINTECH OPERATION IN FINLAND

AREX Markets, the data-driven FinTech company that drives financing costs down for SMEs and enables them to get paid quicker, has announced the sale of...

Why Financial Services Institutions must de-risk the customer journey in 2023

By Perry Gale, VP EMEA at Cyara   From rising interest rates, to the cost-of-living crisis and the ongoing recession, the UK financial market —and its...

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