Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Web3: How Close Are We to a Whole New World Wide Web?

Business
By Hugh Scantlebury, CEO and Founder of Aqilla   You’d be forgiven for thinking that Web3 is a new concept. It’s been in the news a...

DATA UTOPIA – IS A GOLDEN SOURCE OF DATA STILL THE PRIORITY?

Business
By Neil Vernon, CTO, Gresham Technologies   The idea of having one reliable data source has long been the goal for financial institutions, with data confidence...

2023 Predictions

Business
John Barber (VP & Head of Europe, Infosys Finacle)   While the banking industry is always changing, the past year has seen the emergence of a...

The TALL Group Signs Partnership Agreement With TCS iON

Business
The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has been appointed as authorised sales...

Embracing a Zero-Trust Model: Why Now is the Time

Business
By Anthony Eaton, CTO, IDEX Biometrics   As the world continues to evolve digitally, so have cyber-attacks, with the number of attacks escalating significantly in recent...

FINDING A NEEDLE IN A HAYSTACK

Business
Geouffrey Erasmus, CTO, Awaken   Customer contact centres generate a vast amount of data every day, but do you really know what your ‘Big Data’ is telling you?...

How shadow IT remains a threat to Europe’s biggest businesses

Business
By Andréa Jacquemin, founder and CEO of Beamy   SaaS is creating underground (or shadow) IT in companies, dramatically increasing their exposure to cyberattacks.  Seemingly unknown to...

Doing more for less with your cybersecurity budget

Banking
Rick Jones, CEO, DigitalXRAID   Facing a challenging economic climate, organisations are compelled to make strategic cuts. However, economic uncertainties are not the sole threat. The...

What highly targeted industry sectors (such as the finance sector) should be doing to protect themselves from Cyberattacks?  

Business
By Kamal Srinivasan, Senior Vice President of Product and Program Management at Parallels (part of Alludo)   Cyberattacks are constantly changing and becoming more sophisticated as...

HOW FINANCIAL SERVICES CAN BENEFIT FROM RETHINKING EMPLOYEE EXPERIENCE

Business
By John Riley, Director, Digital Experience at Cognizant   The financial services sector has had a somewhat paradoxical pandemic. Mobilising teams to work remotely overnight while...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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