Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

AUGMENTING INTELLIGENCE: WHAT 2020 HAS IN STORE

By Neil Murphy, Global VP, ABBYY   Contribution of digital workers will grow by 50% “75% of organisations are struggling to recruit digital skills, making room for...

HOW TO: GROW A MULTI-MILLION-POUND BUSINESS IN 2021

Jack Griffiths founded his company Snuggy aged just 25 when he saw a gap in the UK luxury loungewear market. Since then he’s sold...

The Benefits of All Inclusive Packages for Corporate Travel

Corporate travel is essential for most businesses. It's great for forming partnerships with local and international companies, meeting clients or business partners in person,...

WHAT WILL A POTENTIAL CUT IN VAT MEAN FOR BUSINESS OWNERS?

The big question on everyone’s lips right now is will the Chancellor Rishi Sunak cut VAT to stimulate spending and boost the post-Coronavirus economy? Steve...

The rise of real-time payments in Africa

 Karen Nadasen, CEO, PayU Africa   Real-time payments, in other words payments made at any time between bank accounts that are initiated, cleared and settled within...

THE PSYCHOLOGY OF AN ONLINE SHOPPER: WHY MERCHANTS MUST PRIORITISE SECURITY TO INSTIL CUSTOMER TRUST

Ronnie D’Arienzo, Chief Revenue Officer at PPRO   There is an undeniable convenience that comes with shopping online - a few clicks of a button and...

AUTOMATION: HELPING DEVELOP APPLICATIONS 97% FASTER

Bala Ethirajalu, Director and Head of Delivery (Poland), Brickendon   With time humans have evolved and developed many skills. However, what we cannot escape is...

HOW TO VISUALISE AN EDGE IN TODAY’S CUT-THROAT CUSTOMER RACE

By Michael Allen, VP and EMEA CTO, Dynatrace   We’ve become accustomed to the fact that heavy competition in today’s digital economy has made differentiation essential. Organisations...

Security v Speed – why DevOps and security teams need to play nicely to stay productive

By Reuven Harrison, CTO, Tufin   It isn’t news that DevOps and IT security teams often struggle to align their departments and maintain a coherent balance between...

On-demand pay: why payroll needs a modern approach

Byline:  Paul Bartlett, CEO, CloudPay   While the world of work has evolved drastically over the last decade, payroll has arguably fallen behind the curve. In...

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