Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

NIS2: Almost a year on, why are companies falling short of cybersecurity requirements?

Business September 23, 2025

Steve Rackham, CTO for Financial Services, NetApp The news of companies falling victim to cyberattacks is hitting headlines almost every week, costing millions in recovery...

WHY BEHAVIOURAL BIOMETRICS IS THE KEY TO DIGITAL BANKING SECURITY

Banking November 12, 2021

By Richard da Silva, VP EMEA at Revelock More and more people are switching to digital channels for a convenient banking and payments experience. 14...

BIG TECHNOLOGY CAN HELP BROKERS KEEP CUSTOMERS AT THE CENTRE OF THEIR BUSINESS

Business February 21, 2019

Ben Potts, Managing Director of Novidea There’s no getting away from the fact that customers are increasingly accustomed to having access to instant answers; smartphones...

TOUGH BUSINESS DECISIONS HAVE TO BE TAKEN IN THE NEXT FEW DAYS

Business June 4, 2020

Businesses now have just a few days to decide who is going to retain their jobs and who is not following the Chancellors’ changes to the...

Cost of living vs ethical banking – you can, and should, have both

Banking November 18, 2022

Recent years have seen a growing number of young people place importance on ethics and sustainability across many aspects of their lives. From green...

THE BENEFITS OF FLEXIBLE WORKING AND WORKING FROM HOME

Business January 29, 2019

With today’s technology making the world ever smaller there is just no need to be confined in an office for 5 days a week...

LEADING THE WAY IN UNCERTAIN TIMES: THE IMPORTANCE OF CORPORATE RESILIENCE

Business May 14, 2020

David Poole, CEO So, how’s the new decade going so far? Not as planned, I don’t imagine - but that is sort of the point....

REGULATION AND COMPLIANCE TO BECOME BUSINESS CRITICAL IN 2020

Business January 22, 2020

In 2020, businesses can expect a range of regulations to be enforced, including the delayed Strong Customer Authentication (SCA) requirement of the Second Payment...

Compass Plus announces global expansion of processing business

Business October 8, 2018

Compass Plus, an international provider of electronic payments and retail banking software to processors and financial institutions, has announced the global expansion of its...

THE FUTURE OF ADVERSE MEDIA CHECKS IS IN AI

Business August 17, 2020

By Dhanum Nursigadoo No news is good news. We’ve probably all said this at one time or another. Except whenever we say “no news is good...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Banks Need to Rethink Resilience for the Speed of an AI Attack

Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

Banks can’t build trustworthy AI on weak compliance data

4 Simple Ways Growing Companies Keep Control of Operating Costs

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The quiet churn problem hiding in your customer communications