Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Utilising Data to Cater to Customer Experience: How Connected Enterprises Benefit from a Data-Driven Mindset

Business March 13, 2023

Sateesh Seetharamiah, CEO, Edge Platforms, EdgeVerve In today’s increasingly digitised society, developing customer intimacy through delivering personalised interactions is vital in generating revenue growth. However,...

BECOMING THE CEO: THIS IS HOW CFOS CAN SECURE THE TOP JOB

Business July 30, 2021

Mark Freebairn, Partner and Head of the Board and CFO Practices at Odgers Berndtson, explains what CFOs need to do if they want to...

THE MINISTRY OF COLLECTIONS

Business January 28, 2021

By Brian Holden, Global Director of Financial Services at SAS UK & Ireland When I think about the next couple of years for the UK...

BITCOIN SURGES PAST $20K – WHY ITS TIME TO RECOGNISE ITS MAINSTREAM VALUE.

Business December 18, 2020

Katharine Wooller, Managing Director, UK and Eire, Dacxi. Yesterday’s welcome news that Bitcoin hit a record price surging past the $20,000 mark was a considerable...

How quantum can enhance machine learning in finance

Business June 13, 2023

William Clements, Head of Machine Learning, ORCA Computing Quantum computing is a rapidly developing field at the intersection of physics and computing. Armed with the...

Countdown to DORA: Five Key Steps to Avoid Penalties Come January 2025

Business April 19, 2024

By Darren Thomson, Field CTO EMEAI at Commvault Given the complexity and interconnected nature of the financial services ecosystem, it’s hardly surprising that operational resilience...

FRAGMENTED IMPLEMENTATION OF STRONG CUSTOMER AUTHENTICATION ACROSS EUROPE ADDS COMPLEXITY FOR RETAILERS

Business September 19, 2019

(UK) merchants face new challenges selling goods to customers in Europe The delayed implementation of Strong Customer Authentication (SCA) across European countries has created a complex environment...

HOW TO MAKE A HERITAGE BRAND RELEVANT TODAY

Business October 29, 2019

by Debbie King, Head of Brand Strategy at Platform Group In today’s disrupted world even the most established brands can’t stand still. The best heritage...

Lack of consumer finance options costing UK businesses

Business October 12, 2018

UK businesses could be losing out on over £25 billion in potential sales by not offering a range of consumer finance options, according to...

WHY FINANCIAL SERVICES COMPANIES ARE PREPARING TO TAKE THE QUANTUM LEAP

Business October 5, 2021

Authored by Jason Hill, Reply Financial services companies are no strangers to complex algorithms, but even today’s most sophisticated software can only analyse a fraction...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Banks Need to Rethink Resilience for the Speed of an AI Attack

Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

Banks can’t build trustworthy AI on weak compliance data

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The quiet churn problem hiding in your customer communications