Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How to manage transformational change successfully

Adrian Odds, Marketing and Innovation Director, CDS 2020 accelerated change in the business landscape significantly. Many were already considering – or in the early stages...

STOP THE CONFUSION: HOW TO KNOW IF YOUR BUSINESS MAY BE INSURED AGAINST COVID-19

By Alex Balcombe, Partner at Harris Balcombe   The last few weeks has seen businesses in hospitality, tourism, retail, leisure and more forced to close their...

HOW TO ENSURE TALENT, TEAMS AND LEADERSHIP DELIVER BUSINESS RESULTS

By Caroline Dunk, Director at cda   HR professionals have a key role in helping their organisation to deliver its medium term strategy by supporting the development...

THE AUTOMATION OF PERSONALISATION

by: Simon Axon   To achieve the personalisation and the agility outlined in my last blog, and demanded by today’s customers, banks must look to automation....

2019: COMMERCE MARKETS TO WATCH

Ronnie D’Arienzo, Chief Revenue Officer at PPRO   Credit and debit card payments account for the vast majority of the UK’s online purchases, particularly with the...

INVESTMENT IN INNOVATION: 2022 TRENDS AND OPPORTUNITIES

Author: Michael Kodari, Founder and CEO of Kodari Securities (KOSEC)   Moving into 2022, while COVID is still front of mind for many investors, there are...

ACCESSING THE EU POST BREXIT

By Steve Taklalsingh, MD UK Business, Amaiz   It has been a gloomy summer, and I’m not just talking about the lack of sun and the ongoing...

IF CYBERSECURITY BREACHES ARE INEVITABLE WHAT SHOULD ORGANIZATIONS DO ABOUT IT?

Maxim Frolov, Vice President of Global Sales at Kaspersky Lab   There’s an inconvenient truth in the business community. As many business decision-makers are only too...

DATA MANAGEMENT: HOW TO KEEP YOUR PAYROLL INFORMATION HUSH-HUSH

Shubham Joshi is an experienced content marketer at FactoHR Why, at the time of recruitment, candidates are told not to share their payroll and other...

A bank’s ESG record depends on how its technology is built

By Tony Coleman, CTO, Temenos   ESG (environmental, social, and corporate governance) has become mission-critical for banks, from meeting regulatory obligations to aligning with customer...

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