Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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RECALL YOUR REPUTATION: HOW TO HANDLE PRODUCT RECALLS

By Alex Balcombe, Partner at Harris Balcombe   John Lewis, Tesco, and Hotpoint have all been in the news in recent months over product recalls. They...

WHY LIBOR RETIREMENT IS THE NEW Y2K

Byline: Dihan Rosenburg, Director, Product Marketing at ASG Technologies   With the coming December 2021 retirement of LIBOR, Chief Data Officers in financial institutions are preparing...

Smart Approaches to IT Modernisation in the Financial Services Sector

By Greg Holmes, Area Vice President of Solutions, EMEA, Apptio, an IBM Company IT modernisation is a top priority for UK organisations in 2024, and...

MYTH BUSTING THE ROLE OF OPEN SOURCE IN FINANCIAL SERVICES

Nigel Abbott, Regional Director North EMEA, GitHub   There is no denying the financial services (FS) industry is under pressure to innovate. Not only have customer and...

TOP 5 INVESTMENT TRENDS THAT WILL SKYROCKET IN 2021

By Roger James Hamilton, Founder and CEO of Genius Group Since March 2020 we have seen unprecedented movements in the financial markets. The COVID-19 pandemic triggered one...

THE NEW WAVE OF TECHNOLOGY, WHAT DOES THE FUTURE HOLD FOR BUSINESSES?

The latest Office for National Statistics (ONS) analysis shows that around 1.5 million jobs in England could be impacted by technology, with some of...

THE FUTURE IS FREELANCE: WHAT FREELANCERS WILL LOOK LIKE IN 2020

Generational shifts, the toll of caring amongst NHS cuts and rising public transportation costs are expected to encourage more to move into freelance work...

THREE RISKS YOUR COMPANY COULD FACE DURING THE CORONAVIRUS LOCKDOWN

As the world continues to battle against the spread of the Coronavirus, the lockdown measures placed upon many communities around the world have had...

What are the Advantages of Short-term Investments?

- Naina Rajgopalan Short-term investments are an excellent way to make extra money, but you may be wondering what exactly they are. Short-term investing allows...

HOW TO WIN OVER SME CUSTOMERS IN TODAY’S BANKING WORLD

By: Pim Koorn, director of business banking at Backbase   Small and medium-sized enterprises (SMEs) are operating in a fragmented banking environment, and it simply isn’t...

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