Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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HR IS CRUCIAL TO UNLOCKING THE VALUE OF BUSINESS, SAYS EXPERT

Financial services companies are used to maximising returns for clients – yet many have not fully realised the potential of their own HR teams...

P2PE – SILVER BULLET OR SNAKE OIL?

By Colin Neil, SVP Business Development, Adyen UK   Fraud is an ever-present problem for merchants, especially with the increasing number of payment providers, start-up challenger...

Company culture matters – more than we think

By  Anne De Kerckhove, CEO at Freespee Recent research has confirmed what many business leaders already suspected to be true: company culture really does matter. The Culture...

THE INTERNET VS MARKETING… ARE MARKETERS PLAYING A LOSING GAME?

Richard Foster, UK managing director, LiveRamp   The rapid pace at which the internet has developed over the years has meant that the marketing industry is often...

THE KEYS TO FUTUREPROOFING FOR eCOMMERCE SMBS

Simon Chandramani, VP of Sales Card Processing, Europe at Paysafe   It is no secret that online businesses are committed to giving consumers more flexibility. But,...

THE FINANCE SECTOR CAN WORK REMOTELY AND SECURELY…AND HERE’S THE PROOF

Kieran O’Connor, UK Enterprise Lead from Jamf   For the financial industry, it’s becoming increasingly difficult to mitigate cyber risk purely because it’s systemic and warrants...

CAN TECHNICAL INNOVATION HELP FINANCIAL SERVICES FIGHT BACK AGAINST FINANCIAL CRIME?

By Charlie Roberts, Head of Business Development, UK, Ireland & EU at IDnow   It’s no secret that the financial services sector is a top target...

SOFTPOS PAYMENTS: GETTING THE SOFTWARE RIGHT

By François Drouard, SLM Terminal & Mobile and Emmanuel Desdoigts, Project Manager at Fime   In today’s frequently changing payments landscape, stakeholders are embracing new technologies...

HOW TO FIX A PROBLEM LIKE WIRECARD IN 60 HOURS

By Shachar Bialick, Founder and CEO Curve   On Friday 26 June, the Financial Conduct Authority suspended its permission for Wirecard Card Solutions Limited (the company which...

HOW TO EFFECTIVELY DESIGN WEBSITES IN 2019

By Alex Clough, Managing Director of 16i   Following the same vein as recent years, technology in 2019 will continue to constantly evolve in pioneering ways to meet...

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