Business

Four trends that will transform business payments in 2026

Pat Bermingham, CEO, Adflex Business payment infrastructure is evolving to become faster and more intelligent. This shift currently sees large corporates, as well as small and mid-sized enterprises (SMEs), increasingly...

From back office to boardroom: the quiet rise of tax risk

Alex Baulf, VP of Global Tax at Avalara Too often, tax compliance is treated as a back-office, gnarly task....

When cyber-attacks turn political – Why financial services must prepare for geopolitically motivated hacktivism in 2026

By Hannah Baumgaertner, Head of Research, Silobreaker When customers lose access to their bank accounts, even a momentary lockout...

Budgets Are Up, Confidence Isn’t: 2026 Global Tech Investment Insights

Author: Ajay Patel, GM, Apptio, an IBM Company Tech budgets are up and so is ROI scrutiny. Our global...

Bridging the explainability gap: Aligning AI trade surveillance with regulatory expectations

Ben Parker, co-founder and CEO, eflow AI-powered trade surveillance is no longer a differentiator – it’s becoming a baseline...

Sibos 2025: The Case for Consolidation Continues to Build

Toine van Beusekom, Strategy Director It always takes some time to process Sibos. Amid what feels like thousands of presentations, panels and chats, recognising which...

Stay Online, Stay Compliant: Why Cyber Resilience Is the New Currency in Financial Services

- Sean Tilley, Senior Director Sales EMEA, 11:11 Systems The UK financial sector is undergoing a period of accelerated transformation and growing complexity. Digital innovation is...

Guardians of the ledger: Why finance professionals are essential for overseeing AI’s next chapter

Authored by: Lucy Oxborrow, Financial Controller, Tipalti Research highlights that the number of finance teams using AI tools has nearly doubled from 34% in 2024 to...

AI reached the boardroom. Now it needs to reach the front line.

Chris Jackson, Industry Marketing and Strategy Lead at Creatio Board members have spent years setting AI strategy. But the people who actually know which processes...

Digital identity: why the opportunity is bigger than you think

Marcelo Bellini Garcia, VP Digital Identity at Consult Hyperion, consulting by Fime. Proving who we are is no longer just about paper forms or plastic...

Relieving margin pressure with automation that elevates customer experience

By Rahul Kumar, GM & VP of Financial Services and Insurance at Talkdesk  The banking industry continues to face a number of growing challenges -...

Leeds reforms: why less legislation doesn’t mean less compliance

By David Kenmir, advisory board chair at Skillcast. When Chancellor Rachel Reeves announced the Leeds Reforms - a sweeping overhaul of the UK’s financial services regulation - many...

The AI Journey to Intelligent Customer Service in 2026 and Beyond

by Jon Burghart, Managing Director at Deepdesk Looking ahead to 2026, it is clear that this will be a transformational year for contact centers. We have...

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today 

 By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen...

The NHS needs to sort out its digital ‘filing cabinet’ – here’s why

Article by Grace Nam, Strategic Solutions Manager, Healthcare, at Laserfiche In the NHS, healthcare professionals continue to suffer from administrative headaches, burdened with outdated systems...

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