Business

Why Digital Transformation Still Fails, and What It Takes to Get it Right

Tonia Maneta, Chief Marketing Officer, Bizzdesign Despite bold ambitions and billions in spend, 88% of digital transformation initiatives fall short of their original goals. Even among high performing organisations, there's...

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today 

 By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive...

Why banks must turn AI ambition into operational reality

Author: Simon Axon, Global Financial Services Industry Strategist at Teradata After years of experimentation, the banking industry has reached...

From technical debt to digital dividend

By Jamie Allsop, Financial Services and Insurance Managing Partner at HTEC The insurance industry stands at a crossroads. With...

Why verifiability and privacy aren’t mutually exclusive for stablecoins

Lukas Helminger, CEO and co-founder of TACEO The stablecoin market surpassed $250 billion in 2025 and is evolving fast; from...
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Guardians of the ledger: Why finance professionals are essential for overseeing AI’s next chapter

Authored by: Lucy Oxborrow, Financial Controller, Tipalti Research highlights that the number of finance teams using AI tools has nearly doubled from 34% in 2024 to...

Boosting Employee Experience in Contact Centres is the Key to Success!

By Jurgen Hekkink, Head of Product Marketing at AnywhereNow The UK is facing a silent but costly productivity crisis. According to Deloitte, poor mental health costs...

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today 

 By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen...

Why Digital Transformation Still Fails, and What It Takes to Get it Right

Tonia Maneta, Chief Marketing Officer, Bizzdesign Despite bold ambitions and billions in spend, 88% of digital transformation initiatives fall short of their original goals. Even...

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