Business

Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new challenges for businesses trying to keep transactions secure. Mastercard has recently...
Banking

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Control, compliance and communication: the overlooked governance gap in financial services

Business
By Karl Bagci, Director of IT and Information Security at Exclaimer Financial institutions are built for control. Nobody in the sector needs reminding that governance,...

Corporate M&As often get tech integration wrong. But they could do better…

Business
By Mike MacAuley, General Manager, Liferay UK and Ireland Mergers and acquisitions (M&As) may promise to pave the way to a company’s growth, market expansion,...

Addressing the generalist limitations of LLMs

Business
Authored by Justin Hwang, COO at RNA Analytics Artificial intelligence is becoming increasingly embedded across a wide range of industries, revolutionising organisational systems in the...

Future-proof your tax systems: why proactivity is key to tax digitalisation success

Business
By Andrew Hocking, VP of Tax Technology at Sovos     The tax environment around the world is becoming increasingly complex. With individual countries digitising parts of...

Money talks – but so do consumers. It’s time high street banks listened

Banking
Julie Oxberry, CEO and Co-Founder, Household The high street bank needs a new script. Metro and TSB are reportedly in talks to be acquired. Santander...

2026 – the year collaboration becomes more concrete

Business
Despite huge efforts to tackle fraud in 2025, the rate at which it is accelerating has left many companies lucky to simply keep pace....

AI drives efficiency. People drive impact

Business
Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules evolve, the finance team’s remit is...

The Future of Payments: Key Trends to Watch in 2025

Business
By Luke Kyohere, Group Chief Product and Innovation Officer at Onafriq The global payments landscape is undergoing a rapid transformation. New technologies coupled with the...

DORA’s Demands on Financial Services – And How to Rise to Them

Business
Andre Troskie EMEA Field CISO at Veeam Few industries are under the same level of regulatory scrutiny as financial services. New frameworks are introduced all...

AWS Outage: Why it’s time for financial firms to rethink cloud resilience

Business
By Dmitry Panenkov, Founder and CEO of emma, the cloud management platform The October 2025 AWS outage sent shockwaves through the financial sector, causing widespread...
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