Laura Eshelby, Head of Economic Crime, Clue Software
Fraud is rarely isolated to a single transaction, entity or even investigation. It thrives on fragmented data and complexity between systems, teams...
By Kuljit Bawa, Managing Director, EMEIA at ActiveOps
The majority of UK financial services operations leaders are still in the early stages of their AI...
In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help to Grow: Management Course, gives 5...
By: Dr. Farshad Badie, Dean of the Faculty of Computer Science and Informatics, Berlin School of Business and Innovation
This editorial explores the crucial role...
By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk.
In today’s rapidly evolving financial landscape, customer expectations are not only rising but...
By Dmitry Panenkov, Founder and CEO of emma, the cloud management platform
The October 2025 AWS outage sent shockwaves through the financial sector, causing widespread...
Staff turnover is the percentage of employees who leave a business over a monthly, quarterly, or annual period. Turnover rates can vary massively depending...
By Ivo Mertens, Chief Economist, iBanFirst
Market indicators show that the UK is likely to suffer the highest inflation out of all G7 nations, marking...
By Natalie Kolbe, General Partner at Norrsken22
With Africa’s median age sitting at 19, and likely to get younger, youth unemployment could become an issue...