Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

SoftPoS: Leading businesses through the next payment evolution

By: Brad Hyett, CEO of phos Between 2020 and 2025, cashless payments are set to grow by over 80%. At the same time, the battle...

Master Data, Close Deals: The Pivotal Role of MDM in Private Equity Success

By Andy Baillie, VP of UK and Ireland, Semarchy In the intricate world of private equity (PE), where major financial deals and critical investment choices...

Why SMEs should be turning to their insurance broker for help in mitigating cyber risk

by Simon Hughes, Cowbell’s SVP, Global Distribution & General Manager UK Historically, the UK’s awareness of cyber threats has lagged compared to other technologically advanced...

Ensuring compliance: How the insurance sector can mitigate risks and guarantee ethical AI

Luke Dash, CEO of ISMS.online Artificial Intelligence (AI) is having a huge impact on nearly every industry, and the insurance and insurtech sectors are no...

Fraud Never Sleeps – And Your KYC Practices Shouldn’t Either

Author: Dan Frechtling, SVP, Product and Strategy at LegitScript Most payments firms combat financial crime with upfront underwriting followed by point-in-time reviews. Yet these practices...

The Tool and Tips to Truly Get Started with No-Code Development

Author: Chris Obdam, CEO of Betty Blocks   Throughout the legal industry, firms and in-house departments are leveraging legal tech to optimize processes and workflows, save...

Finance decision-makers are proactively looking to deliver business value

By Laurent Charpentier, CEO of leading Accounts Payable automation solution provider, Yooz. No matter which sector or industry you work in, if it involves technology,...

Businesses need to level up as AI gives scammers an upper hand

Written by Paul Ellis at Medius As online fraud doubled in 2023 it continues to pose a significant threat in an already challenging business environment....

Rethinking AI-Driven Customer Support in a Scaling Fintech World

By Hans Zachar, Group Chief Information Officer, Nutun and Dr. Efi Pylarinou, Global Fintech Influencer In “My Big Fat Greek Wedding,” Gus Portokalos famously claimed...

Five steps to safeguard legal and accountancy firms during the PSTN switch-off

By Jana Vidis, Group Marketing lead at Converged Solutions Group The UK’s Public Switched Telephone Network (PSTN) switch-off is fast approaching, with the full shutdown...

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