Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Maximising talent within: harnessing internal mobility for cost-saving

By Viren Patel, Industry Strategist, Financial Services, Workday The world of work and how people enter it has changed. Continuous disruption in the job market...

Personal Guarantees: Cutting the risks

Todd Davison, MD of Purbeck Personal Guarantee Insurance offers PG Tips for SME Owners Following a ‘super complaint’ by the Federation of Small Businesses...

How consumer banking trends are redefining the B2B payments experience 

By Will Marwick, CEO of IFX Payments Consumer banking and business-to-business (B2B) payments have traditionally stayed in very separate lanes, but as the landscape of...

How Digital Tools Can Transform Business Growth

By Steve Paul, Deputy CFO Equals Money The economic landscape in 2024 highlighted a persistent challenge for UK businesses: the need to increase productivity and...

Visualization: The Missing Link in Modern Tax Advisory and Corporate Structuring

Tim Follett, CEO of StructureFlow Tax professionals and corporate advisors today operate in an increasingly complex environment. Traditional accounting functions have been revolutionized by automation,...

How process intelligence is your competitive edge in tough markets

Gregg Brett, GM of Process Intelligence, SS&C Blue Prism   In a world where artificial intelligence (AI) and automation are becoming common place – from the realms of...

What are the three technologies transforming insurance operations?

Piers Williams, Global Insurance Lead at AutoRek In today’s rapidly evolving insurance industry, integrating cutting-edge technologies such as artificial intelligence (AI), machine learning (ML), and...

NAVIGATING THE OPEN BANKING REVOLUTION: FIVE KEY CONSIDERATIONS FOR FINTECHS

By Dave Carr, transformation director at Access PaySuite, part of the Access Group. The financial services landscape is undergoing a significant transformation, with Open Banking...

New research reveals visibility and transparency ‘lacking in payroll’

by Matt Hillier, EVP Products, at CloudPay 80% of payroll leaders and businesses unable to use payroll reporting for informed decision-making 45% of leaders lack visibility...

Business management and culture in the age of AI

– Nicole Seredenko, Head of AI and Insights in DEJI Digital Artificial intelligence is redefining our approach to business management, with a recent survey of...

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