Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

IT decentralisation: How to balance productivity, innovation and resilience in FSI

Business
By Sam Marland, Manager, FSI Solution Architect Team, Red Hat UK The financial services industry (FSI) has been shifting towards a decentralised technology operating model....

The Quantum Countdown: Securing Financial Services

Business
Ben Hunter, Regional Sales Director EMEA, Gigamon Technology is evolving at an unprecedented rate, and this is frequently accompanied by both excitement and apprehension. No...

When it comes to outages, an uneventful future is ideal

Banking
By Mike Hicks, Principal Solutions Analyst, Cisco ThousandEyes   From online banking to banking apps and wireless transfers, many customers prefer the digital experience to...

Solving the agentic payments privacy problem

Banking
 Lukas Helminger, CEO and co-Founder of TACEO For anyone watching to see when agentic commerce would start breaking through into everyday online infrastructure, this July’s...

Overcoming intricacies of premium processing in the insurance industry

Business
By Piers Williams, Global Insurance Manager at AutoRek Complexity is an unavoidable reality for the intricate world of insurance. For program administrators, including brokers, managing...

Customer satisfaction in financial services is at an all-time low – but the tools to fix it are already there!

Business
Sue Nimmo, Head of Customer Experience at Markerstudy Insurance Services Limited (MISL) In the financial services industry and its subindustries, in particular insurance, meeting...

How automation can help to drive business success

Business
Attributed to Ruchi Sharma, VP of Commercial Services, American Express The pace of digital transformation in finance departments continues to accelerate. From the rapid growth...

Stablecoin Regulation: Fulfilling the Promise of Innovation in Payments

Business
Sarah Green, Head of Digital Assets and Trade Finance, D2 Legal Technology. The power and the reach of the Stablecoin has not gone unnoticed by...

How Can Finance Organisations Safeguard Sensitive Data in the Age of AI?

Business
By Dominik Birgelen, CEO of oneclick AG Group Artificial Intelligence (AI) is making significant strides across various industries, and finance is no exception. According to...

Enhancing the eCommerce customer experience through the power of multiple payment options

Business
Spokesperson: John Harris, Senior Vice President, Travel & eCommerce, emerchantpay Today’s consumers have higher expectations from brands than ever before. In fact, more than half...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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