Business

The authentication accessibility problem financial institutions can’t ignore

Corbb O’Connor, Director of Accessibility Advocacy, Level Access Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...

The identity imperative for sovereign payments

Gonzalo Alonso, CEO, Ditto Sovereign payments infrastructure is no longer a fringe idea. Across the UK and Europe, policymakers...

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For decades, we’ve seen banks manage risk and treasury functions...

The architecture autonomous commerce forgot

Donald Kossmann – Chief Technology Officer, Chargebacks911 There is a version of the agentic commerce conversation that goes like...

Buying volume or buying scope? The M&A dilemma reshaping merchant acquiring

By Chris Jones, Managing Directorat PSE Consulting The first six months of 2026 have highlighted two very different approaches...

Maximising talent within: harnessing internal mobility for cost-saving

By Viren Patel, Industry Strategist, Financial Services, Workday The world of work and how people enter it has changed. Continuous disruption in the job market...

How automation can help to drive business success

Attributed to Ruchi Sharma, VP of Commercial Services, American Express The pace of digital transformation in finance departments continues to accelerate. From the rapid growth...

What are the three technologies transforming insurance operations?

Piers Williams, Global Insurance Lead at AutoRek In today’s rapidly evolving insurance industry, integrating cutting-edge technologies such as artificial intelligence (AI), machine learning (ML), and...

Stablecoin Regulation: Fulfilling the Promise of Innovation in Payments

Sarah Green, Head of Digital Assets and Trade Finance, D2 Legal Technology. The power and the reach of the Stablecoin has not gone unnoticed by...

Addressing ‘cut and run’ hiring in financial services

Dr. Andrea Cullen, CEO and Co-Founder, CAPSLOCK The UK remains an ‘employees’ market’ for skilled professionals in the financial sector as it continues to experience a shortage of talent....

Are financial institutions ready for DORA?

DORA isn’t just about regulatory compliance; it’s a unified framework for ensuring businesses can adapt, recover, and thrive amid unforeseen challenges. DORA is a...

Customer satisfaction in financial services is at an all-time low – but the tools to fix it are already there!

Sue Nimmo, Head of Customer Experience at Markerstudy Insurance Services Limited (MISL) In the financial services industry and its subindustries, in particular insurance, meeting...

Generative AI: Reshaping Wealth Management in a Conservative Landscape

Greg Nieuwenhuys, AI expert and Senior Partner at Generative AI Strategy A Revolution Across Industries Generative AI is transforming every industry at a pace never seen before...

The single constant that unites our industry: worry

Paul White, Chief Marketing Officer at Quantios, the wealth, trust and corporate services software expert, explores how to reduce anxiety associated with compliance in...

Why SMEs should be turning to their insurance broker for help in mitigating cyber risk

by Simon Hughes, Cowbell’s SVP, Global Distribution & General Manager UK Historically, the UK’s awareness of cyber threats has lagged compared to other technologically advanced...

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