Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Building a proactive approach to adopting a resilience mindset

Business
Pressures from regulators are triggering reviews of traditional risk areas for insurers. Considering the multiple external uncertainties facing insurers, it is important that firms...

Why AI is Key for SMBs in the Next Tech Revolution

Business
Angus Milledge, Head of New Business Sales EMEA Every few decades, new technology emerges that promises to reshape the business landscape. From the internet to...

Ensuring Digital Resilience: The Role of Software Testing in DORA Compliance  

Business
Roman Zednik, Field CTO, Tricentis  With the Digital Operational Resilience Act (DORA) now in effect, financial institutions must take action to fortify their digital ecosystems....

Regulated firms waste hours on manual identity checks

Business
Regulated firms using manual methods of verification to onboard new individual customers are wasting hours of business time in the process, new data shows....

Is Data Management Overwhelming Financial Services Leaders?

Business
Jochem van der Veer, CEO of TheyDo Data underpins practically every industry, but few industries are as data-driven as financial services. Advancements in data processing...

Making Tax Digital for VAT – What does this mean for small businesses?

Business
Written by Christian Müller, Chief Finance Officer at Moss    Making Tax Digital for VAT, or MTD as it is commonly known makes up one element...

Financial Institutions: a guaranteed bet for bot attacks 

Banking
By Antoine Vastel PhD, VP of Research at global cybersecurity company DataDome Banks are at the heart of modern economic life, processing millions of transactions...

Forecasts, automation and risk management: Machine learning’s impact on the financial sector

Business
By Ronald Binkofski, CEO at STX Next Armed with the capabilities of machine learning (ML), financial institutions and finance executives have long been turning unstructured...

Bringing the Contact Centre Back into the Business 

Business
By Jurgen Hekkink, Head of Product Marketing at AnywhereNow  The shift to cloud-based Contact Centre as a Service (CCaaS) aimed to modernise operations. While this...

A holistic approach to combat synthetic identity fraud

Business
Marie-Christine Diaz, Business Development Manager/Payments-EU at Eastnets   Imagine fighting an enemy that doesn’t exist but appears to be very real and can certainly cause actual...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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