Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Why banks must turn AI ambition into operational reality

Banking
Author: Simon Axon, Global Financial Services Industry Strategist at Teradata After years of experimentation, the banking industry has reached a critical turning point in its...

Generative AI: The Democratisation of Fraud

Business
By Doriel Abrahams, Head of Risk, Forter   Generative AI and, more specifically AI based chatbots such as ChatGPT, have continued to dominate headlines and amaze...

How to improve the accuracy of your ESG reporting

Business
Rajesh Gharpure, Global Head- ESG, Larsen & Toubro Infotech (LTI)   ESG initiatives have become increasingly significant in the business world, with organisations integrating sustainability into...

Unlocking the potential of Microsoft Copilot in financial markets

Business
Kyle Hill, CTO of leading digital transformation provider ANS discusses the options financial markets having for success using Microsoft Copilot. In today’s rapidly evolving financial...

Why dynamic authorisation is the key to unlocking true zero trust security

Business
by Gal Helemski, co-founder and CTO, PlainID   In little more than a decade, ‘zero trust’ has gone from an industry buzzword to the cornerstone of...

DORA Unlocked: How Smart Procurement Keeps You In Line With Regulations

Business
Arnaud Malarde , Product Director at Ivalua. Following the 17th January 2025 deadline for compliance with the Digital Operational Resilience Act (DORA), companies in the...

Broaden the scope of AI adoption, or fall behind the competition

Business
Deb Stambaugh, CMO at Quantcast   While many industries have been slow on the uptake of AI, banks and the broader financial services industry have seemingly...

Beyond Transaction: Unlocking Lifetime Customer Value in Banking

Banking
By Matthew David Hopgood, GVP, Global Experience Design Lead, Publicis Sapient Banking has been the leader in digital experiences for a long time. According to Publicis...

Things to Check Before Launching A Website

Business
A website may act as the door to your online business. It is a mandatory component of your business. It represents your motto and...

Retailers: don’t let today’s complex customs costs land you in hot water

Business
By John Finnerty, Indirect Tax Director at Digital River   Online retailers want to make the most of international opportunities in today's global marketplace. However, for...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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