Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

BIAN develops new ‘Coreless Banking’ concept advancing banking technology

Working with HSBC, the new concept is designed to increase banking capabilities   BIAN, the independent not-for-profit standards association, has today announced the third iteration of...

Infrastructure should be ‘core’ to the long-term investor’s portfolio

Robin Jakob, Co-Founder, LPX AG   Inflation and interest rates have dominated the investment agenda in recent years. Certainly, there has not been much refuge for...

When it comes to innovation, ignore your CEO and listen to your customer

 By Alex Hammond, Partner, Airwalk   At its core, the 2008 financial crisis was a result of banks incorrectly managing risk, alongside regulators who were largely...

From Payment Optimisation to Personalisation

Written by Galit Shani-Michel, VP of Payments, Forter Customers expect their entire purchase journey to be seamless, smooth and feel part of a coherent, cohesive whole. Payments professionals...

Why CFOs are more than just number crunchers

Matt Clementson, Head of Enterprise UK&I at SAP Concur It’s a common misconception that Chief Financial Officers (CFOs) are “just” number crunchers, with little to...

Harnessing the Dual Essence of Capital

Anton Roe, Chief Executive Officer, MHR At the intersection of finance and HR, lies the dual essence of capital - two distinct domains, defining value...

Looking to 2024: Data, AI and security will be top priorities for businesses

by Nathan Vega, Vice President of Product Marketing and Strategy at Protegrity The technology landscape has evolved significantly over the last year with the introduction...

Future-proofing financial services investment

Adrian Ah-Chin-Kow, Global Commercial Director at leading software escrow company, Escode, discusses how the financial services sector can prepare for the increasing investment ahead...

 From Safety to Speculation? What the Proposed Cash ISA Changes Mean for Your Money

Millions of UK savers have relied upon Cash ISAs as financial safe havens for two decades. These not only offer tax-free interest and act...

Future gazing: the evolution of SoftPOS

Christian Damour, Pre-sales Manager - Security at Fime The current landscape Consumers are now used to tapping their card to make payments. The problem is, not...

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