Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

ESG means business

Authored by John Bowers Actuarial Product Director, EMEA, at RNA Analytics   John Bowers takes a look at the increasingly pressing environmental, social and governance-related considerations...

Revolutionising Finance: The rise of Intelligent CX

Rob Paisley, Strategic Industry Director - Global Team Lead at SS&C Blue Prism In today’s rapidly shifting economic environment, financial services organisations face mounting pressure...

Making the Maths Work: Addressing Inflation Challenges through Measuring and Managing Risk

Matt Clementson, Head of Enterprise UK&I, SAP Concur Persistent inflation is highly troublesome for every business – with or without a recession. In addition to causing...

Struggling To Manage Summer Sale Crowds? Here’s How SoftPoS Can Help

By Brad Hyett, CEO of phos June and July are the busiest months of the year for retailers. With summer sales everywhere, a substantial increase...

Financial Services Tech Leaders Summit Takeaways: IT and Data Crucial to Business Success

By Dominie Roberts, Portfolio Development Director at DTX   The Financial Services Tech Leaders Summit is the leading digital transformation event within the finance sector and...

The Summer of Sport: Where finance professionals can find inspiration

By Darren Upson, VP of Europe at Tipalti We’re in the midst of the ultimate summer of sports and have been treated to history-making moments...

Four Key Areas That Every Business Needs To Focus On This Summer

Now that the dark days of a long winter are behind us, businesses everywhere are gearing up for the rest of the year and...

Is telephone Hot Desking really needed anymore?

By Simon Horton, VP of International Sales at Sangoma   The world of work has totally transformed as we all know, shining a light on every...

Why RPA Capitalisation in the Finance Industry Hinges on C-Suite Decision Making

Sandor Bathory, VP Robotic Process Automation Services, BP3   Robotic process automation (RPA) has long been a commodity in today’s enterprises. Coming in at a valuation...

Boosting financial inclusion in emerging markets with SoftPoS

By Brad Hyett, CEO of phos Businesses in developed markets have seamless access to the latest payment technology and infrastructure. As such, they can effortlessly...

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