Business

The authentication accessibility problem financial institutions can’t ignore

Corbb O’Connor, Director of Accessibility Advocacy, Level Access Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...

The identity imperative for sovereign payments

Gonzalo Alonso, CEO, Ditto Sovereign payments infrastructure is no longer a fringe idea. Across the UK and Europe, policymakers...

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For decades, we’ve seen banks manage risk and treasury functions...

The architecture autonomous commerce forgot

Donald Kossmann – Chief Technology Officer, Chargebacks911 There is a version of the agentic commerce conversation that goes like...

Buying volume or buying scope? The M&A dilemma reshaping merchant acquiring

By Chris Jones, Managing Directorat PSE Consulting The first six months of 2026 have highlighted two very different approaches...

Least privilege, the cornerstone of data protection

by Anthony Moillic, Field CISO EMEA & APAC at Netwrix A constant stream of news about breaches and cyberattacks keeps data privacy at the top...

View from the CCO: Addressing the biggest challenges to delivering customer-centricity in financial services operations

Amanda Fox, Chief Customer Officer (CCO) at Markerstudy Group   There are some key factors affecting companies in the financial services space right now – particularly...

Is telephone Hot Desking really needed anymore?

By Simon Horton, VP of International Sales at Sangoma   The world of work has totally transformed as we all know, shining a light on every...

Leading the charge for sustainability; How fintech are key players in creating a cleaner, greener future

By Jeremy Baber, CEO of Lanistar   The climate crisis has officially reached “a code red for humanity.” This is according to the latest Intergovernmental Panel...

Revolutionising Finance: The rise of Intelligent CX

Rob Paisley, Strategic Industry Director - Global Team Lead at SS&C Blue Prism In today’s rapidly shifting economic environment, financial services organisations face mounting pressure...

DORA: A Catalyst for Bolstered Business Resilience

by Effie Bagourdi, Global Head of Service Management at Adaptavist If well implemented, the EU's upcoming Digital Operational Resilience Act (DORA) presents an opportunity for...

Four Key Areas That Every Business Needs To Focus On This Summer

Now that the dark days of a long winter are behind us, businesses everywhere are gearing up for the rest of the year and...

How established financial organisations can break down the barriers to innovation

By Tim FitzGerald, EMEA Financial Services Sales Manager, InterSystems   Often perceived as more agile and innovative than traditional banking institutions, fintechs have grown rapidly by...

The Insurance Capital Standard: The home straight?

Authored by John Bowers, Actuarial Product Director, RNA Analytics After over a decade in development, 2024 is expected to be a defining year for The...

Revenue and reputational risk: The cost of payment outages 

By Martin Bradbury, Regional VP, UK&I, at Dynatrace.   The ongoing wave of outages impacting UK household retailers and banks is a stark reminder that payment...

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