Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The Insurance Capital Standard: The home straight?

Business
Authored by John Bowers, Actuarial Product Director, RNA Analytics After over a decade in development, 2024 is expected to be a defining year for The...

View from the CCO: Addressing the biggest challenges to delivering customer-centricity in financial services operations

Business
Amanda Fox, Chief Customer Officer (CCO) at Markerstudy Group   There are some key factors affecting companies in the financial services space right now – particularly...

Private 5G vs WiFi: Will Organizations Ditch WiFi to Future Proof Business?

Business
By Damian Hanson, Co-Founder & Director of CircleLoop   The surge in private 5G network deployments from cloud giants such as Amazon Web Services (AWS) has...

Opening Opportunity Through Automating Statement Reconciliation

Business
 by Nick Peplow, Financial Services Director at Liberata   For companies dealing with high volumes of suppliers, goods, and services on a regular basis, busy accounts...

Attract and keep the best employees with tech

Business
Bruce Penson, managing director of cyber security and IT support company Pro Drive IT, outlines how the latest technology can support remote working and...

How data, design, and dynamic communications can transform your customer relationships

Business
Thought piece by Alexis Rufus, Chief Revenue Officer at Go Inspire Group Effective communication can make or break customer relationships. Whether it's regulatory, transactional, or...

How borrowing has been transformed by Lending 3.0

Business
Chirag Shah, founder and CEO of Nucleus Commercial Finance and Pulse   Cash flow is the lifeblood of every small business. That’s why it’s vital that...

2023 predictions: authentication, digital identity and in-car payments

Business
Lionel Grosclaude, CEO, Fime As the number of devices and connected services rise, our lives are becoming increasingly digitized. Keeping up with this evolving landscape...

Leading the charge for sustainability; How fintech are key players in creating a cleaner, greener future

Business
By Jeremy Baber, CEO of Lanistar   The climate crisis has officially reached “a code red for humanity.” This is according to the latest Intergovernmental Panel...

Differentiating financial services trends from tech fads

Business
Pravin Vijay, Senior Solutions Engineer - financial services, at Zayo Group   Although its history dates back before the rise of the Roman Empire, the financial services...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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