Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How organisations in financial services can achieve multi-cloud data resilience

W. Curtis Preston, Chief Technical Evangelist, Druva   In the past, the financial services sector has been known for their slower pace of digital adoption. More...

A NEW VISION FOR GRANT MANAGEMENT REQUIRES FAMILIAR IT

Jack Perschke, Partner at Netcompany   At its very heart, the business of government is mostly about either taking in money or giving it away. Of course,...

The Power of Purpose in the Financial Services Industry

Becky Willan, CEO and Co-Founder of Given The Challenge Banks and businesses in the financial services industry are coming under greater scrutiny for not only how...

Key Digital Drivers for Business Growth in 2025

By Steve Paul, Deputy CFO Equals Money  As businesses face increasing pressure to adapt and thrive in a rapidly evolving digital landscape, here’s what research...

Shoring up defences to take advantage of the cloud

By Dave Waterson, CEO, SentryBay   The banking industry is embracing all the benefits that the cloud offers and slowly but surely moving its infrastructure over....

How trade-based money laundering will rise with tariff wars

Hassan Zebdeh, Financial Crime Advisor at Eastnets Tariff wars and protectionism are opening lucrative new avenues for trade-based money laundering and traditional compliance models can’t...

How can law firms embrace automation and revolutionise their payments?

Attributed to: Ed Boal, Head of Legal at Shieldpay   Once again, AI is dominating international headlines. This time, it’s due to a closed-door meeting this...

Automated Payments: The Power of Innovation Within the Legal Sector

Attributed to: Sophie Condie, Chief Operating Officer at Shieldpay Class action lawsuits represent a pivotal component of the modern legal landscape, allowing groups of individuals...

How Biometric Payments Are Tackling Financial Exclusion

By Catharina Eklof, CCO, IDEX Biometrics We are moving closer to a cashless society: 89% of payments in the UK are contactless and, globally, contactless...

The misconceptions surrounding sales enablement

Attributed to: Laura Valerio, Principle Consultant EMEA at Highspot   More often than not, sales enablement is mistaken as a function that caters towards salespeople and...

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