Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The Future of Financial Services: Personalised experiences powered by AI, secured by privacy

Business July 9, 2024

By Erin Nicholson, Global Head of Data Protection and Privacy at Thoughtworks Over half (51%) of European consumers want more personalised financial services, but asignificant...

Delivering rich digital experiences takes more than a fancy front-end

Business November 14, 2022

A rich digital experience is more than a fancy front end; it’s about delivering confidence and efficiency in the long term, writes Shamus O’Donnell,...

How the Cost-of-Living Crisis Has Driven Consumer Adoption of Embedded Banking

Banking October 11, 2023

By Philipp Buschmann, CEO and co-founder of AAZZUR In the age of the cost-of-living crisis, we find ourselves at the intersection of two compelling forces:...

The secret to building visibility and credibility in financial services

Business November 27, 2024

Raffaele Apostoliti, CEO, B2B Stars Achieving brand visibility and maintaining reputability and credibility is an acute challenge for businesses in the financial services sector. Larger...

M&A will increase and the crypto winter rolls on: fintech & finance predictions from Payhawk

Business January 12, 2023

Konstantin Dzhengozov and Robbie Hadfield of Payhawk Konstantin Dzhengozov, Payhawk Co-Founder and CFO Zero-based budgeting will dominate, and fintech will win The party’s over - that’s the...

CTOs are the key to business transformation

Business November 10, 2023

By Dieter Halfar, Partner, Elixirr While more advanced technology was once the exclusive domain of IT experts, the emergence of cloud platforms, SaaS solutions and...

The future of cryptocurrency and its effect on worldwide commerce

Business March 31, 2023

Scott Major, Chief Commercial Officer, Transact365 Cryptocurrency’s resilience to market volatility remains strong. As the decentralised finance (De-Fi) markets continue to recover from the ‘crypto...

The Hidden Determinant of Value in Financial Services M&A

Business September 24, 2025

By Spencer Earp, SVP of EMEA at Conga The UK financial services sector is in the middle of a deal-making revival. Nearly 400 mergers and...

Increasing the visibility of assets: How will businesses track assets in 2024

Business December 1, 2023

Liam Reid, Technology and Innovation Director at The Barcode Warehouse There is a growing trend towards using device tracking technologies to better protect digital assets,...

Advancing AML: Why ultimate beneficial owners must be properly identified

Business July 20, 2022

By Joost van Houten, CEO of Sentinels In March 2022, global regulatory watchdog the Financial Action Task Force (FATF) adopted amendments to Recommendation 24 (R.24)...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

Banks can’t build trustworthy AI on weak compliance data

4 Simple Ways Growing Companies Keep Control of Operating Costs

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The quiet churn problem hiding in your customer communications