Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How Big Data is Transforming Bilateral Trading

By Stuart Smith, Co-Head Business Development – Data & Risk at Acadia   Since its inception, Big Data has been an important part of how firms...

Why UX Transformation in Financial Services Fails Without Back-end Modernisation

By Kenan Maciel, Director of Strategy at Lab49 In 2025, delivering an excellent customer experience is no longer a nice-to-have but a must. As a...

HOW COLLABORATION BETWEEN INSURTECHS AND TRADITIONAL INSURERS WILL DRIVE INDUSTRY IMPROVEMENTS

By Alan Inskip, Tempcover CEO & Founder   The rapid rise of InsurTech over the past year should not be seen as a threat to the...

The Power of Shoppable Videos in eCommerce

by Claudiu Cioba, Founder and CEO of Videowise   The current eCommerce landscape is a competitive arena where countless products are vying for attention and consumer...

Navigating post-merger and acquisition disputes

Stephen Millington, Partner, and Pooja Shah, Manager, Forensic Risk Alliance   Despite the restrictions that were imposed during the COVID-19 pandemic, the number of merger and...

How Should CFOs Think About Approving AI Spending?

By Brian Unruh is Chief Financial Officer (CFO) at ABBYY When you hear your dentist talk about the use of artificial intelligence, you know it’s...

Empowering Businesses for a Greener Future: Insights into the Voluntary Carbon Market and Financial Sector’s Role in Climate Action

Matt Udberg, Partner, Valitera Voluntary carbon pricing has taken a hit across the board this year. The macroeconomic climate, media scrutiny and high carry rates...

CBDCs: the key to transform cross-border payments

Dr. Ruth Wandhöfer, Board Director at RTGS.global   If you work in finance, you’ll have been hearing a lot about central bank digital currencies (CBDCs) and...

Saving SOC analysts from alert fatigue

By David Atkinson, CEO, SenseOn Why are 67% of SOC analysts contemplating a career change? The reason: alerts. Specifically, the overwhelming amount of time spent...

Expert tips for setting up a new trade business in 2023

There are over 250,000 self-employed tradespeople in the UK, and as we head into a new year, many will be considering taking the step...

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