Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The significant role HR technology plays in building sustainable global enterprises

 ESG has dominated the minds of HR leaders and the wider corporate world for over a decade, with many recognising the business case for...

Out of office, home and away, moving up, moving on; when security goes AWOL

Steve Bradford, Senior Vice President EMEA, SailPoint    The financial services industry has one of the highest rates of insider data breaches, costing on average $21.25...

D2LT Thought Leadership

Smart Legal Contracts – not a smart direction Does the arrival of smart legal contracts presage the “Susskindesque end of lawyers”, genuinely creating the scenario...

What the EU crypto regulations mean for businesses

Written by Gabriel Hopkins, Chief Product Officer at Ripjar   For the first time, the EU has proposed regulations for cryptocurrency providers to protect investors, consumers,...

How Banking-as-a-Service is driving financial inclusion across the globe

Valmina Prezani, Head of Retail Banking, SAP Fioneer Nearly 1.5 billion people worldwide are unbanked, meaning they lack access to traditional banking services such as savings or...

HOW BUSINESSES CAN USE THE CHANGING LANDSCAPE TO AUTOMATE.

By Paul McFadyen, Managing Director of metals4U    The Coronavirus pandemic has dominated our global markets for the first half of 2020 and will continue to impact...

2025 Predictions: New modelling approaches for a new year

Authored by John Bowers, Actuarial Product Director, RNA Analytics As technology, society, and the world of work continue to evolve at an accelerating pace, finding...

EPI: HOW TO BUILD TRUST AND ADOPTION AMONG CONSUMERS AND MERCHANTS

By Arnaud Crouzet, VP Security & Consulting at Fime   What is EPI? The European Payments Initiative (EPI) is aiming to provide a pan-European payments solution. EPI...

Accounting software: the future is not what it used to be

By Lyndon Stickley, CEO of iplicit; an award-winning accounting software developer Escape your discomfort zone US Navy Seals have a saying: “The only easy day...

IS SCARCITY OF TALENT THREATENING THE UK’S FINTECH CROWN?

Opinion From Rafa Plantier, Head of UK and Ireland at Tink   From the Square Mile to Canary Wharf, London has been the historic centre of...

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