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FOUR ESSENTIAL STEPS FOR ASSURING INFORMATION SECURITY IN MERGERS AND ACQUISITIONS
By Stephen Gailey, Head of Solutions Architecture at Exabeam
With Brexit uncertainty mostly behind us, research indicates that many companies will be rethinking their mergers...
DIGITAL TRANSFORMATION IN INSURANCE: WHY LOW-CODE IS THE RIGHT POLICY
David Kuhn, Insurance Solutions Director at Mendix
What is digital transformation? This is a term that countless CTO’s have battled with in every industry.
Essentially, it...
CONTACT CENTRES: AI LEADING THE CHANGE
Simon Black, CEO, Awaken
Artificial Intelligence (AI) might be considered by many as the buzziest of buzzwords but it’s getting harder to escape the fact that those deploying it across key...
FINDING A NEEDLE IN A HAYSTACK
Geouffrey Erasmus, CTO, Awaken
Customer contact centres generate a vast amount of data every day, but do you really know what your ‘Big Data’ is telling you?...
WHAT HAPPENS AFTER FURLOUGH?
One of the key questions that is now being asked in relation to the coronavirus is what happens when a business owner brings the...
PANDEMIC ACCELERATES CONTACTLESS PAYMENT ADOPTION IN THE NORDICS
Year-on-year contactless payment adoption enters double digit growth for the first time, as social distancing steers Nordic consumers away from chip and PIN
The first...