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PAYROLL AGILITY IN THE CORONAVIRUS CRISIS – HOW FINANCE FIRMS CAN ACHIEVE IT

by Hannah Grimshaw, BPO Payroll Lead, Symatrix   The government has published guidance with regards to the next steps for the Coronavirus Job Retention Scheme (CJRS) and furlough...

WHY IT’S TIME TO ADAPT TO THE VIRTUAL WORLD: HOW TO MASTER ONLINE NEGOTIATIONS

By Tony Hughes, CEO at Huthwaite International, a leading global provider of sales, negotiation and communication skills development   Virtual negotiations are now the norm, but...

BNP PARIBAS PERSONAL FINANCE COLLABORATES WITH EXPERIAN AND ARYZA TO HELP CUSTOMERS THROUGH THE COVID-19 PANDEMIC

The consumer finance specialist will be using the Open Banking tool to help customers create an affordable payment plan based on their financial circumstances   BNP...

NUAPAY BRINGS OPEN BANKING TO 190M FRENCH ACCOUNTS

Nuapay brings Open Banking payments into Europe following its success in the UK Nuapay is connected with 55 banks, enabling efficient and secure...

REDUCING AGENT CHURN IS CENTRAL TO IMPROVING THE CUSTOMER CARE OF FINANCIAL SERVICES FIRMS

By Jonathan Mobbs, Head of Finance Vertical at Maintel   In recent months contact centres have been forced to turn to remote working in order to continue...

DIFFERENCE BETWEEN BITCOIN AND LITEBITCOIN

When you get closer to the world of cryptocurrencies, it is not uncommon to confuse reference assets due to the similarity of their names...