Tag: technologies
The Increasing Role of AI in Financial Customer Service
Luke Cuthbertson, Head of CX Consulting Practice, Route 101
Good customer service must always be designed with the customer at its centre, and while technology...
Corporate M&As often get tech integration wrong. But they could do better…
By Mike MacAuley, General Manager, Liferay UK and Ireland
Mergers and acquisitions (M&As) may promise to pave the way to a company’s growth, market expansion,...
Fintechs are winning big in high-risk industries
Jens Podewski, CEO and co-founder at FinXP
Opportunity and risk go hand in hand, and nowhere is this clearer than in high-risk industries. Sectors like...
Financial Services in 2025: Predictions and Emerging Challenges
Paul O'Sullivan, Global Head of Banking and Lending at Aryza
As the financial services industry steps into 2025, the landscape is set to evolve at...
The transformative technologies unleashing a new unified financial era
Nick Botha, Global Payments Lead at AutoRek
The payments industry is on the brink of a new financial era, driven by breakthrough technology, evolving customer...
What are the three technologies transforming insurance operations?
Piers Williams, Global Insurance Lead at AutoRek
In today’s rapidly evolving insurance industry, integrating cutting-edge technologies such as artificial intelligence (AI), machine learning (ML), and...