Tag: operational improvements

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Beyond money: What private equity needs to bring to ventures on the African continent

By Bryan Turner, Partner, Spear Capital   If you ask an entrepreneur or even the leadership team of a larger company why they’re approaching private...

The power of a proactive customer service

By Delia Pedersoli, COO, MultiPay   2023 is shaping up to be another challenging period for B2C businesses. While the disruption of the Covid-19 pandemic has...