Tag: Omnichannel

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Q&A: Enhancing the employee experience in the banking sector

 As costs for everyday items continue to fluctuate and reports of company layoffs and budget reviews increase, economic uncertainty around the world has people...

FCA Consumer Duty: what should digital leaders prioritise

By Kristina Leach, director, Global FSI Insights   Putting customers first makes sense. It delivers positive outcomes for both financial organisations and customers, driving trust and...

How real-time data can help lower UK energy bills

Jamil Ahmed Distinguished engineer, Solace   The UK has continued to see surging energy price rises. Following an increase in the UK’s energy price cap, by...

Data: A Beneficial By-Product of Omnichannel Payment Systems

Daniel Holden, CEO at fintech platform Trust Payments   We live in an increasingly consumer driven world. Options are endless and it is therefore a rat...