Tag: loyalty

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Customer relations: how cloud contact centre solutions have taken over the banking sector

By Dominique Toubin, VP Channels & Alliances, Odigo   Although the banking sector is mainly known for its retail banking business, it can actually provide myriad...

Looking to the future: How the insurance sector can meet new customer demands

By James Harrison, Head of Insurance at Dun & Bradstreet   It’s been over two years since the pandemic began, causing significant turbulence for insurers tasked...