Tag: knowledge

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Are Financial Services Firms Ready to Start Using Generative AI?

By Alex Smith, Global Product Lead – Knowledge, Search, AI, iManage   With the emergence of generative AI in the past year, companies across a variety...

How can financial institutions use positive friction to ensure better outcomes for customers?

By Tanveer Qureshee,  Financial Services Solutions Lead at Zone   In July 2023, the Financial Conduct Authority’s Consumer Duty rules will come into force, which will...