Tag: Know Your Customer
UK finally enters new era of fraud prevention
By Lovro Persen, Director Document Management and Fraud, IDnow
The UK has for too long been ranked as the fraud capital of Europe, with Britons nearly...
ISO 20022 messaging system’s potential to improve KYC, sanctions screening, and fraud detection
By Keith Berry, General Manager, Know Your Customer Solutions at Moody’s Analytics
By 2025, ISO 20022, a financial industry message scheme, is set to be incorporated...
Containing the sprawl of CX tech
By Ganpath Thanumoorthy, SVP Customer Experience, Firstsource
Why customer experience design is the natural remedy for the tech hype in Financial Services
It doesn’t take much...
Shutting off mule accounts to effectively tackle APP fraud
Cleber Martins, Head of Fraud Management for Banking at ACI Worldwide
Authorised Push Payment (APP) fraud is on the rise. Losses from this type of...
How to implement ethical AI in financial services
By Matt Peake, Global Director of Public Policy at Onfido
From unlocking smartphones to accessing online applications and opening bank accounts, biometric technology has quickly...
The banking industry challenge: go digital with onboarding or go obsolete
By Anna Oleksiuk, FinTech Practice Lead at Intellias Global
A new kind of retail bank is emerging – one that prioritises digital customer experiences and...