By Ganpath Thanumoorthy, SVP Customer Experience, Firstsource Why customer experience design is the natural remedy for the tech hype in Financial Services It doesn’t take...
Cleber Martins, Head of Fraud Management for Banking at ACI Worldwide Authorised Push Payment (APP) fraud is on the rise. Losses from this type of...
By Matt Peake, Global Director of Public Policy at Onfido From unlocking smartphones to accessing online applications and opening bank accounts, biometric technology has quickly...
By Stuart Tarmy, Global Director, Financial Services Industry Solutions at Aerospike Most of us carry out fundamental activities such as banking and shopping via digital channels these...
By Anna Oleksiuk, FinTech Practice Lead at Intellias Global A new kind of retail bank is emerging – one that prioritises digital customer experiences and offers...
Both traditional and non-traditional financial institutions (FIs) are aware of the urgency to reimagine the banking experience. In the retail banking industry, there’s this mounting pressure...
By Simon Ring, Global Head of Maritime Trade Technologies & ESG, Pole Star Pressure for banks to incentivise a reduction in world trade’s contribution to...
Written by Gabriel Hopkins, Chief Product Officer at Ripjar For the first time, the EU has proposed regulations for cryptocurrency providers to protect investors, consumers,...
Victor Fredung, CEO, Shufti Pro The fintech space is booming, with the industry expected to enjoy a compound annual growth rate (CAGR) of 19.8% by...