Tag: Kamal Misra

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Up close and personal: how banks plan to recalibrate customer engagements through intelligent bots

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Kamal Misra, Senior Director and Head of Banking, Capgemini Invent India   Humans needed an alibi for efficiency as bots came calling and laid claim to...

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Why the payments processing business model isn’t fit for purpose

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AI Isn’t Broken, the Way We Work With It Is: CambrianEdge.ai Launches in the UK at the House of Lords to Prove It

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