Tag: innovation
Breaking down communications silos to streamline the customer experience
Dave Tidwell, Head of Technical Pre-sales, DigitalWell
The pandemic has, without doubt, moved the goalposts when it comes to banks and how they interact with...
When it comes to innovation, ignore your CEO and listen to your customer
By Alex Hammond, Partner, Airwalk
At its core, the 2008 financial crisis was a result of banks incorrectly managing risk, alongside regulators who were largely...
The IT Talent Gap Is Fuelling Tech Investment Decisions, According to New Research
New data from Salesforce’s MuleSoft reveals that 93% of IT leaders in the financial services and insurance sector say the ‘Great Resignation has created...
Scaling securely in the automation-first era
By Brandon Traffanstedt, Sr. Director, Field Technology Office at CyberArk
Robotic process automation (RPA) has been one of the key technologies underpinning digital transformation and,...
Future-proof payments infrastructure: The role of agent banks in the quest for modernisation
The shift to a ‘marketplace’ model, rise of fintech companies and arrival of new players in the payments value chain have had a profound impact...
The hidden advantages of Fintechs
Ivan Zhiznevsky, CEO of 3S Money
Fintech growth has risen massively, with studies showing that the Fintech market is projected to reach $310 billion by...