Tag: human relationships

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HOW CAN BANKS MAINTAIN HUMAN CONNECTIVITY AS AUTOMATION RAMPS UP?

By Huw Newton-Hill, GM Attensi US & Head of Professional and Financial Services   CONSUMER needs within retail banking are evolving at pace, with McKinsey...

Retail Banking: Winning in a complex regulated environment

While McKinsey reports that almost every bank is experiencing a 50% increase in digital usage in 2022, disruption in the retail banking sector is...