Tag: financial services
2024: THE year for customer experience enhancement
Rob Paisley, Director, Banking and Financial Services, SS&C Blue Prism
How recently have you relayed to someone the immaculate service that your tax office, bank or...
How instant decisioning will transform the banking experience
Stuart Simmons, Director – Financial Services, Northern Europe at Denodo
We’re in an era of hyper-personalisation, with businesses across all sectors focusing on building a...
How AI is changing the financial services game
By Dr Lee Eccleshare, AMPLYFI
Outreach opportunities for financial services firms often arise from market signals, such as rumours of mergers and acquisitions. However, the...
Building Digital Resilience: The Roadmap to DORA Readiness
Rob Otto, EMEA Field CTO at Ping Identity
As we edge closer to the January 2025 deadline for the Digital Operational Resilience Act (DORA), the...
BALANCING ACT: HOW A MULTICHANNEL APPROACH TO COMMUNICATIONS CAN DRIVE ENGAGEMENT
Tom Rahder, from Esendex, discusses how digitisation, and use of mobile messaging has transformed the banking industry, and where it can go from here.
Barely...
Boosting financial inclusion in emerging markets with SoftPoS
By Brad Hyett, CEO of phos
Businesses in developed markets have seamless access to the latest payment technology and infrastructure. As such, they can effortlessly...