Tag: Customer
How AI is Redefining the Future of Banking
Damian Stirrett, Group Vice President and GM, UK and Ireland, ServiceNow
The banking industry is facing a once-in-a-generation inflection point, driven by the rapid evolution...
Turning the tide: how Gen AI gives legacy banks a new edge in customer-first innovation
Author: Korbinian Krainau, Associate Managing Director, Financial Services
Imagine traditional banks as sturdy old ships, built to weather any storm. They come with history, reputation...
Enhancing the eCommerce customer experience through the power of multiple payment options
Spokesperson: John Harris, Senior Vice President, Travel & eCommerce, emerchantpay
Today’s consumers have higher expectations from brands than ever before. In fact, more than half...
How businesses stand to lose more than they save with radical cost cutting
Spokesperson: Benjamin Swails, Northern Europe General Manager, Pleo
For years, my career was focussed on the next big conference, the customer meeting that required a...
THE IMPORTANCE OF BRAND LOYALTY IN TODAY’S PAYMENTS LANDSCAPE
Svetlio Todorov, Managing Director, emerchantpay
The payments landscape has evolved fast, in line with changing consumer shopping preferences that have accelerated as a result of...
FAST GROWTH REGTECH COMPANY NAPIER CAPTURES TWO INDUSTRY HEAVYWEIGHTS TO STRENGTHEN LEADERSHIP TEAM
Greg Watson and Mariola Marzouk join as Chief Operating Officer and Head of Product
Napier, providers of next-generation anti-money laundering (AML) solutions, has added two...