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Tag:
customer-focused businesses
Containing the sprawl of CX tech
Business
admin
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March 9, 2023
By Ganpath Thanumoorthy, SVP Customer Experience, Firstsource Why customer experience design is the natural remedy for the tech hype in Financial Services It doesn’t take much...
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From Theory to ROI
editorial
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July 18, 2025
Corporate M&As often get tech integration wrong. But they could do better…
Business
Why data engineers are becoming private equity’s most strategic asset
Business
Financing green energy in high-risk markets: what needs to change
Business
Overcoming the fear: it’s time to put our trust in the machine
Business
The NHS needs to sort out its digital ‘filing cabinet’ – here’s why
Business
