Tag: communications

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It’s Time for Banks to Take a Big Picture Approach to Communications Compliance

 Matthew Caine,  NICE EMEA’s Regional Director of Communications Compliance explains why firms need to re-evaluate compliance approaches in today’s hybrid working-world, and how to...

Power to the People – Introducing a positive approach to post-pandemic debt collection

Arjun Mitra, President of Global Collections at Firstsource   There are several harmful myths surrounding debt. Some think the borrower is at fault, others that it...

BUSINESS DEVELOPMENT + MARKETING + COMMUNICATIONS

Volante Technologies Recognized as Market Leader in Omdia Universe: Selecting a Payment Hub, 2021-22 Report Cloud payments company scores highest mark for solution innovation capabilities...

THE WORLD IS CHANGING BUT TRUST ISN’T – HOW FINANCE BRANDS CAN BUILD POWERFUL CUSTOMER RELATIONSHIPS THROUGH MAIL

By Phil Ricketts, Wholesale Commercial Director at Royal Mail Marketreach   If the last eighteen months have taught us anything, it is to expect the unexpected....

12 STEPS TO ELEVATE CUSTOMER EXPERIENCE MANAGEMENT THROUGH COMMUNICATION

By James Hall, Commercial Director, Doxim   One of the most important business lessons from the past 18 or so months has been the importance...